Shipping and Return Policy

Shipping Policy

Order Processing:
Please allow 2-4 days for us to process your order. Once your order is ready for shipping, you will receive an email to let you know it’s on the way.

Standard Shipping (Limited Zip Codes):
We currently only ship to limited zip codes. Before checkout, you can verify if your zip code is eligible for shipping. Orders are typically shipped within 2-4 business days. Shipping charges will be calculated and displayed at checkout.

Pickup:
We offer a store pickup option. Pickup will typically be ready within 2-4 days. When your order is ready for pickup, you will receive an email with pickup details.

International Shipping:
Currently, we do not offer international shipping.

Contact Us:
For any questions regarding shipping or pickup, please contact us at info@39homechef.com.

Return Policy

We accept returns within 3-4 days after the item has been delivered to you. The item should be unused and in original condition. To initiate a return, please contact us at info@39homechef.com. Upon approval, we will process a refund for the full amount, excluding any return shipping costs.

If your order arrives damaged, please reach out to us immediately at info@39homechef.com with your order number and a photo of the item's condition. We will address these on a case-by-case basis and strive to reach a satisfactory solution.

If you have additional questions, don’t hesitate to contact us at info@39homechef.com.